ARTICLES BY THIS AUTHOR
- 5/26/2020
Taco Bell to Hire 30K to Fill New Positions
The newly created positions are intended to keep the drive-thru running smoothly, to manage delivery, curb-side pickup and mobile app orders, and to maintain sanitation and cleanliness practices. - 5/21/2020
Jersey Mike’s Raises $1.2M for Local Charities in March
Despite having to cancel its annual day of giving on March 25 due to COVID-19, the sandwich shop raised $1.2 for local charities during March. - 5/21/2020
Getting Ready for the New Restaurant Norm
What do consumers expect now, and how can operators best meet those expectations? - 5/20/2020
Consumers' Evolving Expectations: Study
In light of COVID-19, consumer expectations are changing in real-time, according to Market Force Information research. Plus, the most important factor to keep in mind when reopening. - 5/20/2020
QSR Automations’ Support Team Named Support Department of the Year
QSR's support team is recognized with Bronze Stevie in 18th Annual American Business Awards for delivering excellence and achieving 98% excellence rating from customer surveys. - 5/20/2020
How Restaurants Should Communicate with Customers During COVID-19
Having consistent, regular communication will go a long way in ensuring you don’t lose your customer base. - 5/20/2020
Numa Teams up with American Express on New Offer for Small Businesses
Numa’s AI-powered virtual receptionist and concierge service can help small businesses streamline and improve their customer service. - 5/20/2020
Smokey Bones Expands Brand, Adds 2 Virtual Restaurants via Ghost Kitchen
The BBQ brand is teaming up with Kitchen United in Chicago to debut The Burger Experience and The Wing Experience. - 5/17/2020
Integration Battlefield: Managing Your Tech Stack
This interactive session, led by Josh Thurmer, Director of IT, Cousins Subs, gave MURTEC attendees advice on how to navigate legacy systems and create a path forward. - 5/14/2020
Hospitality’s Guide to Hot Tech at CES 2020
This annual tech show has plenty of futuristic solutions that may be the next big thing in hospitality.