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WATCH: Rom Krupp on How to Improve Order Accuracy, Cope with Labor Shortage

HT caught up with OneDine Founder Rom Krupp to discuss a few the challenges facing the restaurant industry, including the quantity and quality of employees.
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HT caught up with OneDine Founder Rom Krupp at MURTEC 2024: Total Intelligence to discuss a wide range of topics:

The unified commerce engine for restaurants  has two big initiatives:

  • On the Go, or OTG Tablet, that includes tableside ordering and payment (25 seconds)
  • Order Accuracy.  Did you know - 25% of all orders have missing items?  Don't be one of those brands.  Krupp explains how OneDine can help. In fact, users have seen a 15% improvement. (1:06)
  • Among the biggest challenges facing the restaurant industry -- QSR, fast-casual, and full service -- is labor -- both quantity and quality of employees, Krupp explains. (1:37)




Restaurant operators have leaned heavily into technology. Having an open system is critical. Krupp explains that OneDine is truly open, focused on no-cost, open APIs, and works with 70 other tech vendors.  In fact, OneDine is a member of Restaurant Technology Network  With OneDine's open API, other  systems  can get the data in real-time.  


More Great Content from MURTEC 2024

This is just one of the some of the though-provoking insights from MURTEC 2024. 

You don't want to miss the MURTEC 2024 keynote featuring Eleven Madison Park's Will Guidara, author of Unreasonable Hospitality.  

Stay tuned for more videos from MURTEC 2024! For a written recap, check out  MURTEC 2024 Rewind: Total Intelligence

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