WATCH: Rom Krupp on How to Improve Order Accuracy, Cope with Labor Shortage
HT caught up with OneDine Founder Rom Krupp at MURTEC 2024: Total Intelligence to discuss a wide range of topics:
The unified commerce engine for restaurants has two big initiatives:
- On the Go, or OTG Tablet, that includes tableside ordering and payment (25 seconds)
- Order Accuracy. Did you know - 25% of all orders have missing items? Don't be one of those brands. Krupp explains how OneDine can help. In fact, users have seen a 15% improvement. (1:06)
- Among the biggest challenges facing the restaurant industry -- QSR, fast-casual, and full service -- is labor -- both quantity and quality of employees, Krupp explains. (1:37)
Restaurant operators have leaned heavily into technology. Having an open system is critical. Krupp explains that OneDine is truly open, focused on no-cost, open APIs, and works with 70 other tech vendors. In fact, OneDine is a member of Restaurant Technology Network With OneDine's open API, other systems can get the data in real-time.
More Great Content from MURTEC 2024
This is just one of the some of the though-provoking insights from MURTEC 2024.
You don't want to miss the MURTEC 2024 keynote featuring Eleven Madison Park's Will Guidara, author of Unreasonable Hospitality.
- Elevating Excellence: Eleven Madison Park's Pursuit of Hospitality Greatness
- Unlocking the Power of Sustainable Practices in Hospitality
- At MURTEC 2024: How to Leverage Tech and AI to Increase AUV, Control Costs and Elevate Customer Experience
Tech Titans Dish Out Insights During a Live Hospitality Hangout - Hospitality Technology Announces the 2024 Top Women and Rising Stars in Restaurant Technology Award Winners
Stay tuned for more videos from MURTEC 2024! For a written recap, check out MURTEC 2024 Rewind: Total Intelligence