Rosen Hotels & Resorts Expands Partnership with Infor

Michal Christine Escobar
Senior Editor, Hotels

Infor® announced that Rosen Hotels & Resorts will partner with Infor to implement key back-of-house hospitality solutions. That includes automating critical business functions like financials, human resources, talent, analytics and workforce management.

As an existing Infor customer for budgeting and reporting, this expanded partnership allows Rosen, with its 6,300+ guest rooms and suites and 730,000 square feet of high-tech meeting space, to utilize cloud-based applications specifically built for the hospitality industry to automate time-consuming processes. By automating critical business functions, Rosen will be able to share better data in real time, create processes that can scale and improve its workforce culture.

“As a modern hotelier, we are always looking for ways to not only improve the guest experience, but also improve workflow for our associates. This streamlined approach allows us to stay cutting edge, capitalize on critical data and intelligence, and synergize our various departments, therefore increasing efficiency,” said Jim Bina, Rosen Hotels & Resorts director of finance. “We are all about relationships here at Rosen and, for us, we felt Infor’s easy-to-use technology/applications will help us continue to be a leader in the hospitality industry while taking operations to the next level.”

By connecting all locations into one common, accessible environment, Rosen Hotels & Resorts can easily track essential activities, trends, and outcomes, thereby increasing visibility, efficiency and profitability.

By trusting Infor to create a single platform for critical back-office operations, we can provide Rosen with enhanced security, a uniform user experience, ease of on-boarding and more convenience, accuracy and coordination,” said Jason Floyd, general manager of Infor Hospitality. “Infor’s hospitality solutions are built to help hoteliers better manage people and processes. We are excited to partner with the team at Rosen Hotels & Resorts on this exciting new endeavor and digital transformation.”

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