WATCH: Dr. Bryan K. Williams on the Importance of Customer Engagement
Williams shared how truly engaging each customer can set your restaurant apart from those that simply transact business.
Advertisement - article continues below
Advertisement
Dr. Bryan K. Williams delivered a thought-provoking keynote address at MURTEC Executive Summit that engaged and inspired attendees. In this excerpt from, Williams recounts a highly relatable learning experience on how truly engaging each customer can set your restaurant apart from those that simply transact business.
This is only a small excerpt of Williams' presentation. For more of the key learnings from MURTEC Executive Summit, check out these HT articles.