Turtle Bay Resort Goes High-Tech with High-Touch Service

Turtle Bay Resort on Oahu’s fabled North Shore implemented the Maestro iPad Xpress Check-In to pamper guests with personalized service from the moment they arrive. Maestro’s mobile iPad solution is fully-integrated with Maestro PMS and updated in real time to perform all aspects of front office functionality and service. Maestro PMS provides hotel software and reservation software solutions for the industry’s leading independent hotels, resorts, and multi-property groups.  
Maestro’s iPad wireless solution provides Turtle Bay’s team with the opportunity to personalize a guest’s arrival experience after their trip. Maestro’s iPad wireless capability goes beyond remote check-in and check-out. The remote functionality is completely integrated with the Maestro Front Office including key encoding. In addition to registering guests from airport shuttles and curbside, Maestro Xpress can show room options, upgrades, activities, and amenities to generate revenue.
It is ideal for group check-in processes to free up the lobby area. Plus, the iPad synchronizes data in real time. Availability and rates are accurate so service is delivered confidently.” Dehan noted that Maestro iPad Xpress Check-In works seamlessly with multiple versions of Maestro PMS, including on-premise, remotely-hosted, and property-based self-hosted implementations.
Maestro PMS worked with the It Just Works Software (IJWS) company to develop the iPad Xpress Check-In solution.  
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