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Tim Hortons Adds Scan & Pay Feature to Mobile App

With just one scan in the Tims app, guests can pay, earn and redeem Tims Rewards points.
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Tim Hortons is simplifying the guest experience. Across Canada and the United States, guests can now pay for their orders faster when using the new Scan & Pay feature in the Tims app, which allows Tims Rewards members to pay for orders, earn points and redeem rewards with a single scan.

"Tims restaurant owners and their team members pride themselves on delivering an exceptional guest experience – and that includes quick and friendly service day in and day out," said Markus Sturm, Senior Vice President of Consumer Goods, Digital and Loyalty at Tim Hortons."We're making that experience even better with the speed and convenience of Scan & Pay, which is going to make their trips to Tims even better."

When it comes to top restaurant technologies that guests demand, 49% say the ability to pay for food via their mobile device  is tops, according to HT's 2022 Customer Engagement Technology Study.

Faster, Streamlined Experience

To use Scan & Pay, Tims Rewards members simply need to link a credit card or Tim Card in the Tim Hortons app (by tapping the Scan tab and adding a payment method) and then turn on the Scan & Pay button. It is quicker for guests to pay for orders with their pre-selected payment method, earn points and redeem rewards. Multiple payment methods can be securely stored in the app and it's easy for guests to toggle between their payment methods. All transactions made using Scan & Pay are secure and encrypted.

64% of restaurants surveyed say enabling new payment options are drivers impacting POS upgrades decisions in 2022, according to HT's 2022 POS Software Trends report

"If you imagine the time it takes to scan for Tims Rewards, then pull out your wallet, find your preferred card to pay with or the right amount of cash for your order – and potentially get change back – that's all time that you're saving with Scan & Pay. And when other guests are using Scan & Pay too it just makes everyone's experience at Tims so much faster," explained Sturm.

To encourage guests to give Scan & Pay a try, Tims is offering 10 bonus Tims Rewards points when they make a purchase with Scan & Pay for the first time. The offer is available in Canada only and will be available for a limited time. For offer terms and details, visit the Tim Hortons app.

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Tim Hortons guests can now pay faster with new Scan & Pay feature in the Tims app – pay, earn and redeem Tims Reward points with just one scan (images courtesy of CNW Group/Tim Hortons)
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