Stayflexi, the California-based hospitality technology provider, is debuting its latest innovation, Magic Link. Magic Link is a short web URL uniquely generated for every booking, without the need for a dedicated app. This new, revolutionary feature allows hotels to connect with their guests in real-time.
Magic Link takes care of self-check-in, room upgrade requests, upsell offers, payment processing, and any additional guest service requests. For ease of use, Magic Link loads on any mobile device without the need for a native app and can be made accessible throughout the entire booking cycle.
Upon booking their stay, guests will receive a prompt via email and SMS to open their hotel’s Magic Link and can perform the below actions without needing to call the front desk:
1. Self Check-in
2. Room upgrades
3. Early check-in or late check-out
4. Add-on purchases
5. Make payments on balance due
6. View their travel itinerary
“Magic explains Venkatatesh Sakamuri, CEO and Co-Founder of Stayflexi. “From a hotelier's perspective, Magic Link is an incredible way to automate front desk duties, maximize staff productivity, and appeal to guest demand for a contactless experience while seamlessly driving additional revenue. Traditionally, this was only available to hotels with the development of a native app, but now, enhanced mobile connectivity is truly accessible.”
One of the hotels leveraging Magic Link is Nap York, located in the heart of midtown
Link can be accessed on any mobile browser and loads with impeccable speed,”
Manhattan, which has seen great success implementing the new feature. “Nap York has automated 80% of their front desk operations with Magic Link. Now, guests can check-in online from their laptop or mobile device and get door lock access codes right away,” shares Sakamuri. “Soon, we will also be adding chat and service requests to the feature, and we are constantly innovating it to make it one connection point between the guest and hotel.”
HITEC attendees and media are invited to meet with the Stayflexi team and view Magic Link in action at booth #228, June 27th - 30th. To learn more about Stayflexi, visit business.stayflexi.com
Trusted by over 1300+ leading independent hotels, luxury resorts, and multi-property groups worldwide, Stayflexi is the industry's first fully automated all-in-one hotel management and automation platform.
Reshaping a legacy hospitality technology landscape, the modern, cloud-based solution provides integrated PMS, Guest Upsells, Channel Manager, Booking Engine, and Revenue Management tools under single sign-on. Packed with powerful features to streamline and automate operations while increasing staff productivity and guest satisfaction, Stayflexi can help hotels maximize profitability. Self-service options like self check-in/check-out, touchless POS, auto room allocations, and auto inventory management can reduce operational costs by 50%, while the upsell engine can increase bookings by 30% while enhancing the guest experience.
The company was founded by computer science majors from Carnegie Mellon and Cornell to address their own problems as hosts as well as travelers and currently serves over 23,000 rooms in 100 cities across 13 countries.