Communications

Live chat is expected to grow by 87% over the next 12-18 months and real-time conversations help increase the customer retention rate by 50%.

Integration brings mutual clients a Guest Messaging Solution that is simple and intuitive for staff and guests to use.

In exchange for every Relay purchase by a hotel, the voice-first communications software company for frontline workers will sponsor a hotel employee’s training and development in a national partnership with the AHLA Foundation’s Empowering Youth Program.

Download this document to learn how restaurant operators can save 30-40% on telecom services with OneSource.

Now open to the public, the company's entry into hotel management will feature technology meant to make the guest experience seamless.

World Cinema adds Nextivity’s Cel-Fi in-building cellular coverage products to its line-up of wireless connectivity solutions for B2B and B2C customer deployments.

Mission Ridge Ski and Board Resort shares how it kept its teams communicating during COVID-19 and how it is helping them to prepare for reopening in the upcoming season with minimal employee turnover.

International business, including hotels, often find that their number one challenge is providing customer support in a variety of languages. The answer to that question may just have arrived.

Now that COVID-19 has all but eradicated traditional in-person relationships and many in-office team members are now working remotely, keeping everyone synced is an even more daunting task.

Get on board or get left behind, there is no middle ground.

The invitation-only audio-chat iPhone app allows users to listen to and actively participate in live, unscripted conversations and could provide hospitality with the opportunity to connect with their audience in a personal and intimate setting.