A collection of news, articles and other featured content about Communications.
Texting an employee after hours about picking up a shift the next day might seem like a good idea, but in reality it's not.
Tool integrates with hotel management and messaging services to provide full customer visit, bookings and preference details with each incoming call.
Company aims to improve information sharing, flatten the curve and accelerate recovery.
Whistle is offering free messaging via the Whistle platform to hotels needing help.
Hoteliers from North Point Hospitality and InTown Suites will discuss best practices to communicate and connect with employees during the coronavirus pandemic.
Guests are especially impressed by the physical condition (5.9% increase) and cleanliness of rooms (3.8% increase), and with the timeliness in which their requests are being handled (2.2% increase).
With most guests arriving on property for very special celebrations, it was vital for the Luxury Cayman Villas to have effective communication among staff and with guests to enhance the guest experience.
Guest room assistant offers seamless integration with hotel IP-PBX systems to replace outdated guest room phones.
Learn the pros and cons of each solution.
Installing a cloud-based phone system can give guests the impression that your boutique hotel is run just like a major brand.
ALICE helps Montage Los Cabos improve communication flow across the resort, directly impacting guest reviews.
Theatro’s intelligent voice assistant elevates the guest experience and drives team engagement at the new Coyote Valley Casino.
Designed for dynamic operating environments, cloud-enabled dispatch console enables feature-rich team communication, real-time location tracking and message record/playback.
Communication platforms that enhance the guest experience and employee efficiency, increase revenue, and integrate seamlessly with other tech solutions are most useful.