Communications

While working at Spotify, two data scientists discovered how powerful and beneficial an AI-powered phone concierge could be for the hospitality industry.

Hospitality’s leading provider of telecommunications technology receives latest recognition for continued excellence in supporting the communications needs of hotels and resorts.

More than ever, hospitality general managers need to consolidate voice and data. To be successful, cloud-based PBX systems must have the technology, integration and disruptive pricing structure to make it not only work, but also economically viable.

The Qualified Vendor Program brings Nomadix’s extended product portfolio to help every guest feel connected and at home at any of the Choice Hotels properties in the United States.

Brands utilizing CCPaaS can provide rich commerce experiences for consumers in any mobile messaging channel.

Max Spangler, Director of Technology at Charlestowne Hotels shares how his brand leverages technology to elevate the guest stay, build loyalty and create a personalized guest experience.

Think Simplicity’s ongoing relationship with the hotel management group ensures its properties have the latest in end-to-end communication hardware and software.

Runtriz expands its customer communication capabilities by introducing a new WhatsApp integration, allowing guests to effortlessly and immediately connect with staff.

Fast-casual restaurant chain achieves operational excellence with digital workplace solution.

Improve communications with guests and give hoteliers the ability to shape their hotel’s reputation.

Accountability for every team member has increased, contributing to improved guest review scores, and the time it takes to address work orders has decreased by 50 percent.

For the 10th year in a row, PCMag Readers named Ooma Office as the Best Business VoIP Phone Service.