A collection of news, articles and other featured content about Communications.
Old fashioned radios create inefficiencies and don't provide the same level of safety.
Effective communication among staff and to guests translates into increased efficiency, engagement and retention.
When the casino couldn't reach evacuated employees, Feather Falls decided it needed a reliable way to communicate with staff who did not have work e-mails.
Staff members have easy access to internal work orders and guest requests with real-time status updates.
Enhanced software helps hotel managers monitor one or more properties more efficiently using new cloud-based tools to track call data, metrics and hotel staff.
Guests can request room service, housekeeping or make restaurant reservations via the app.
Workgroup to publish a Buyer's Guide to make it easier for hotels to select and implement technology that enables staff to summon assistance in an urgent situation.
Messaging makes traveling easier and communication more personal, which provides a better guest experience.
Twenty-four percent of cruise line calls and 14 percent of hotel calls go unanswered or are abandoned by customers.
ALICE allows fluid communications between departments
Beekeeper helps the luxury hotel increase employee engagement
Samsung, ALICE show off their new joint venture at HITEC
The Colony Hotel selected ALICE to upgrade their staff communications and back of house operations
Guestfolio keeps guests engaged during and after their stay