Communications

Uncovering the Advantages of a Cloud Communications System
Most PBX equipment is nearing the end of its lifecycle as many hotels purchased their PBX system 10-15 years ago. Like any aging technology, it requires ongoing maintenance which is getting harder and more expensive to provide.
Cloud5 Launches Dedicated Managed Services Division Catering to the Needs of the Hospitality Industry
Managed Service Provider (MSP) Industry Veterans to Join Cloud5 – Spearheading Operations and Strategic Growth as Company Expands into More Consultative Solutions.

Communications
365Villas Incorporates WhatsApp to Unify Property Managers' Messaging
The integration means property managers don't have to log into separate platforms to view and send WhatsApp messages, including automated communications around bookings, pre-arrival messages, and check-out reminders.
Labor/Workforce Mgmt/Scheduling
Hospitality's Best Tool for Employee Retention: Automation
The benefits of using automated communications for employees goes far beyond scale and efficiency. The data shows it positively impacts engagement and retention of the workforce.
Communications
Buffalo Lodging Associates Selects Think Simplicity as its Cloud Communication Partner
Think Simplicity’s quick response and easy installation results in a new communication system after old PBX failure.
Mobile Devices & Apps
Why Adopting a Digital Communication Strategy Is Critical to Business Survival
The way guests are choosing to communicate with hotels is changing, but the fundamental importance of one-to-one engagement remains the same.
Artificial Intelligence / AI
HT Talks Tech: Alex Sambvani, Co-Founder, Slang.ai
While working at Spotify, two data scientists discovered how powerful and beneficial an AI-powered phone concierge could be for the hospitality industry.
Communications
Cloud5 Earns Second Consecutive Win for Mitel’s Hospitality Partner of the Year
Hospitality’s leading provider of telecommunications technology receives latest recognition for continued excellence in supporting the communications needs of hotels and resorts.
Communications
The Future of Hotel Cloud Telephony is Single-Sourced, Affordable, and Globally Available
More than ever, hospitality general managers need to consolidate voice and data. To be successful, cloud-based PBX systems must have the technology, integration and disruptive pricing structure to make it not only work, but also economically viable.
Networking
Nomadix Approved for Choice Hotels Qualified Vendor Program
The Qualified Vendor Program brings Nomadix’s extended product portfolio to help every guest feel connected and at home at any of the Choice Hotels properties in the United States.
SMS (Short Message Service)
Clickatell Announces Chat Commerce Platform as a Service (CCPaaS)
Brands utilizing CCPaaS can provide rich commerce experiences for consumers in any mobile messaging channel.
SMS (Short Message Service)
Enhancing Independent Hotel Stays with Personalized Technology
Max Spangler, Director of Technology at Charlestowne Hotels shares how his brand leverages technology to elevate the guest stay, build loyalty and create a personalized guest experience.
Cloud Computing
RainMaker Hospitality Partners with Think Simplicity for a Cloud Communication System at Its Newest Hotel
Think Simplicity’s ongoing relationship with the hotel management group ensures its properties have the latest in end-to-end communication hardware and software.
Communications
Runtriz Integrates with WhatsApp to Power Guest and Staff Communication for Hotels
Runtriz expands its customer communication capabilities by introducing a new WhatsApp integration, allowing guests to effortlessly and immediately connect with staff.

A collection of news, articles and other featured content about Communications.