Communications

In the new year, exceptional CX will be what makes the difference for airlines, hotels, and cruise lines.

Tech will continue to compete with "old school" solutions, help with the labor crisis, and will remain embedded as a part of the guest experience.

Nordis Technologies’ clients can now compose and send one-time and recurring, compliant text messages using the company’s patented Expresso™ CCM platform.

Luxury boutique Maine hotel group upgrades equipment across three existing properties and one new property to consolidate and simplify phone systems.

Cloud5 to leverage robust PMO capabilities to help hotels keep pace with & successfully deliver on critical projects and initiatives.

Cloudbeds selects Think Simplicity as a preferred phone system partner; Think Simplicity will soon be available in the Cloudbeds Marketplace for a seamless integration.

Tapping into the cloud can solve specific challenges such as eliminating expenses associated with maintaining hardware, creating a more socially responsible company, and streamlining tech support.

The funding will accelerate Breezeway’s growth as the leading property care and guest platform, enabling hospitality operators and hosts to meet the evolving demands of guest and owner expectations.

Travelers are not happy with the type of customer service they’re receiving in 2022, but technology could help turn this pain point around.

If guests are still required to dial a prefix before accessing 911 operators, if your front desk still intercepts these emergency calls, or if your MLTS doesn't deliver the street address, floor number and room number from where the call originates - you could face severe consequences.

Learn how hotels can turbocharge their reputation with a seamless and personalized digital experience.

Many carriers are increasing prices significantly for plain -old-telephony-service lines due to the FCC’s recent deregulation of the technology.