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Communications

A collection of news, articles and other featured content about Communications.

KNOWCROSS Expands Its Operations in Portugal with the Signing of Corpo Santo Hotel in Lisbon

KNOWCROSS will help hotel address challenges with internal staff communication and guest resolution tracking.

The Past, Present and Future of Hospitality Communications

Prediction: IoT Telemetry is next in line for fifteen minutes of fame.

Infrastructure upgrade allows Moxy Hotels to increase efficiency and effectiveness of hotel operations, provide superior customer engagement, and offer enable disaster recovery.

New features provide advanced functionality to improve employee engagement and operational excellence.

BeHive enables a wide range of communications modes like push-to-talk, chat, group communications, voice, video, and conference bridging, complemented by robust integration capabilities that supports Enhanced 911 (E911) notifications, staff panic alerting to work flow service request/tasks ticketing

​​​​​​​With opening of second location, Walker Hotel will be able to integrate data across properties.

A Next-Generation 911 compliant phone solution makes it possible for hotels to provide 911 centers with valuable and relevant information such as location coordinates, detailed floor plans, the best entrance to use, and more.

5G digital indoor system and 5G Cloud X application ushers in a new era of high-end hotel experiences.

ALICE provides Chablé Resort & Spa with an operations system to record and track internal guest requests for effective and efficient communication.

Charlestowne Hotel uses guest surveys to gather feedback and makes it a goal to respond to every guest review.

Private broadband land mobile radio (LMR) solution uses CBRS to provide commercial customers such as hotels with high quality voice and broadband data capabilities, while retaining the immediate and direct connection of LMR.

Managers found themselves a part of as many as 10 Google Hangout groups between departments, resulting in missing key requests and accountability challenges.

Hotel adopts ALICE platform after finding that key information among staff and departments was getting lost over time.

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