Communications

Eclipse Hotels Group Guest Satisfaction Scores Rise an Average of 5.3% After Implementing Workforce Communication Tech

Guests are especially impressed by the physical condition (5.9% increase) and cleanliness of rooms (3.8% increase), and with the timeliness in which their requests are being handled (2.2% increase).

Luxury Cayman Villas Adds Technology to Standardize Workflow, Create Seamless Communication

With most guests arriving on property for very special celebrations, it was vital for the Luxury Cayman Villas to have effective communication among staff and with guests to enhance the guest experience.

Theatro Enters the Gaming and Hospitality Market with Deployment at the New Coyote Valley Casino

Theatro’s intelligent voice assistant elevates the guest experience and drives team engagement at the new Coyote Valley Casino.

Angie Hospitality Equips Hotels with Advanced IP-PBX Telephony Compatibility to Streamline Guest Communications and Efficiency

Guest room assistant offers seamless integration with hotel IP-PBX systems to replace outdated guest room phones.

Orion Labs, Inc. Announces Web-Based Push-to-Talk Dispatch Console for Mobile Workforce

Designed for dynamic operating environments, cloud-enabled dispatch console enables feature-rich team communication, real-time location tracking and message record/playback.

TrustYou Caters to Chinese Travelers by Offering WeChat Channel in its Direct Messaging Solution

Hoteliers can leverage this multi-channel solution – the most popular communication app in China – to enhance communication with guests.

SIP vs. Analog Trunking: What Hotels Need to Know About Upgrading their Phone System

Learn the pros and cons of each solution.

Montage Los Cabos Connects All Departments via a Single Communications Platform

ALICE helps Montage Los Cabos improve communication flow across the resort, directly impacting guest reviews.

How a Simple Tech Upgrade Can Make Hotels More Customer Friendly

Installing a cloud-based phone system can give guests the impression that your boutique hotel is run just like a major brand.

Groupe.io Launches Suite of Features that Leverage Automation to Help Optimize Deskless Workforce Operations

Task manager, data checklist and biometric authentication features to streamline operational management in retail, hospitality and aviation.

Bringing Hotels Into Modernity With Omnichannel Communication Solutions

Communication platforms that enhance the guest experience and employee efficiency, increase revenue, and integrate seamlessly with other tech solutions are most useful.

App IT Byte Releases Major Upgrade to Hinfo Digital Hotel Solution

Hinfo offers guests both an auto translation of hotel compendiums and messaging capabilities in their preferred language without requiring a hotel tablet in every room.

KNOWCROSS Expands Its Operations in Portugal with the Signing of Corpo Santo Hotel in Lisbon

KNOWCROSS will help hotel address challenges with internal staff communication and guest resolution tracking.

Wilson Electronics Debuts Cellular Amplifiers that Offer Multi-Tower Targeting (MTT) Technology

MTT allows amplifiers to receive cellular signal from multiple cell towers at the same time and improves cell signal in large commercial buildings including restaurants and hotels.