SpaSoft, Concierge Assistant Interface Automates Guest-Activity Tracking

PAR Springer-Miller Systems, Inc. a wholly owned subsidiary of PAR Technology Corporation and a provider of guest-centric hospitality management systems, announces the certification between SpaSoft Spa Management System Version 3.1.1 and Gold Key Solutions' The Concierge Assistant using HTNG Standards/XML messaging via SMS|Diplomat.

 

This interface between the SpaSoft Spa Management System and The Concierge Assistant system enhances guest service and improves the efficiency of staff. Using HTNG Single Guest Itinerary messages, The Concierge Assistant system can display all activities booked in SpaSoft and add them to the guest's Single Guest Itinerary.

 

"The SpaSoft interface with The Concierge Assistant enables our office to run more efficiently," says Eddie Rose, chief concierge at the Hotel Del Coronado. "Each guest's experience is enhanced and the interface streamlines our office processes. We have used SpaSoft for two years and all our spa appointments are booked directly through the spa. The interface between SpaSoft and The Concierge Assistant lets us access all our guests' spa reservations without tying up the spa staff while we gather information. This helps us run a much more professional operation."

 

SpaSoft communicates guest spa appointments directly to the Concierge Assistant. Automated guest-activity tracking helps the concierge team run a more efficient operation and focus their attention on guest service.