Time is money, and hospitality companies are banking on gaining efficiencies and improved customer experiences through workforce management solutions.
Low unemployment (rates in the U.S. hover around 4%) and high annual turnover rate in the hospitality sector (in excess of 70%) contribute to a perfect storm of workforce woes for many brands.
To help turn the tide, savvy hospitality companies are leveraging a variety of labor management solutions. In this special report, Hospitality Technology examines four areas of opportunity for hotels and restaurants to leverage technology to make the workforce more engaged, productive and effective.
1. Streamline the Onboarding Process
Grand Traverse Resort & Spa (www.grandtraverseresort.com) in Michigan streamlined its workforce management, including onboarding of new employees, with Dayforce from Ceridian (www.ceridian.com), a cloud-based program that includes HR, payroll, talent management, benefits and workforce management.