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  • McAlister's Deli Makes Data Security a Priority

    A multi-site franchisee employs a PCI compliance and network security vendor to help steel against data breaches and avoid fines and penalties from credit card companies.
  • RedPrairie Acquires Vortex Connect

    The supply chain and retail tech provider has acquired mobile workforce management company.
  • Compeat Intros Labor Management Solution

    Compeat Workfroce promises to deliver time and attendance, forecasting and labor scheduling to restaurants.
  • Starbucks Accelerates Mobile Payments

    A groundbreaking partnership between Starbucks and Square will grow business and enhance the payment experience for customers.
  • Top Restaurant Management and Tech Mistakes Revealed

    Restaurant consultant lists the most common restaurant shortcomings found among both independent and chain restaurants.
  • Considering QR Codes? What You Need to Know.

    QR codes have emerged as an effective way to engage with customers via customized messaging that takes advantage of the popularity and prevalence of smartphones. Marketing experts, technology trend-setters and hotel and restaurant operators share their experiences to decode the future of QR codes in hospitality
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  • 2012 Customer Engagement Technology Study

    In this first-of-its-kind research report, HT reveals the results of a comprehensive survey of hotel and restaurant operators’ use of customer engagement technologies, including mobile, social, digital and location-based applications. Find out current and planned implementation rates for things like tablet-based ordering, social media-POS integration, and more. Plus, this research reveals the perceived impact these applications are having on generating customer engagement, and on improving the overall business.
  • Sonic Merges Mobile Ordering with Daily Deals and Wins

    Sonic Drive-In partners with OLO Online Ordering to pilot a fresh type of online marketing promotion. Combining online ordering with Groupon discounts yields a boost in sales and loyalty
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