Dickey's CEO explains how this barbecue brand has leveraged analytics to identify friction points in the customer journey and then used its in-house tech team to quash those obstacles, improving guest and franchisee satisfaction.
Restaurant Next, an immersive virtual conference presented by MURTEC and the Restaurant Technology Network, debuted October 12 & 13 and is now available 24/7 at HospitalityTech.com.
Tony Ellis, VP of IT for this Midwest pizza chain, shares how his team rapidly rolled out contactless curbside pickup, pizza tracking and in-app tipping.
Barbecue concept is now shipping customizable meal delivery kits through its website. PLUS: At Restaurant Next, learn about the brand's tech updates that improved CX and powers off-prem.
