Red Robin Restaurants Intalls Both DineTime and ConnectSmart Kitchen Tech from QSR Automations
QSR Automations, a provider of kitchen and restaurant management platforms, announced the completed rollout of both the DineTime platform and ConnectSmart Kitchen technology in more than 450 Red Robin restaurants nationwide.
With the DineTime consumer app, Red Robin guests will not only be able to identify how long the wait is at a specific location, but will also be able to add their name to the waitlist before they even walk in the door which provides for a better guest experience. DineTime provides seating management and a way for accepting online reservations, as well as connecting with more guests.
In addition to DineTime, Red Robin simultaneously installed QSR's ConnectSmart Kitchen. This comprehensive kitchen solution will help Red Robin increase table efficiency and speed of service.
"Since the rollout of the QSR Automations technology in our restaurants, we are seeing an important and measurable improvement in guest service," said Carin Stutz, Red Robin executive vice president and chief operating officer. "The speed-to-table and other operational improvements are contributing to higher net promoter scores among our guests and we are confident that the QSR technology will be a good fit to support our growing business needs."
With the DineTime consumer app, Red Robin guests will not only be able to identify how long the wait is at a specific location, but will also be able to add their name to the waitlist before they even walk in the door which provides for a better guest experience. DineTime provides seating management and a way for accepting online reservations, as well as connecting with more guests.
In addition to DineTime, Red Robin simultaneously installed QSR's ConnectSmart Kitchen. This comprehensive kitchen solution will help Red Robin increase table efficiency and speed of service.
"Since the rollout of the QSR Automations technology in our restaurants, we are seeing an important and measurable improvement in guest service," said Carin Stutz, Red Robin executive vice president and chief operating officer. "The speed-to-table and other operational improvements are contributing to higher net promoter scores among our guests and we are confident that the QSR technology will be a good fit to support our growing business needs."