Qtrac, Apollo Instrumentation Form Partnership

Qtrac by Lavi Industries, a provider of virtual queue management and appointment scheduling systems, has entered into a partnership with Apollo Instrumentation, a South Africa-based provider of integrated information and communication technology (ICT), software, hardware and infrastructure solutions. This new alliance will integrate Qtrac’s technology into Apollo Instrumentation’s intelligent business solutions platform, enhancing the customer and employee experience. 

Wild Coast Sun, a resort and casino in Port Edward South Coast, will be the first customer to benefit from this partnership. Apollo Instrumentation intends to bring this solution to other large accounts in the hospitality industry. 

Digital Demands

Over the past two years, the COVID-19 pandemic has accelerated the need for digitization within organizations in order to meet new customer needs — such as physical distancing — and create a better, more productive overall experience. The collaboration between Qtrac’s virtual queue management and appointment scheduling systems with Apollo’s all-in-one digital information solutions will address the needs of the market by consistently delivering exceptional client experiences with relevant and user-friendly solutions.

Qtrac’s queue management system offers organizations an enhanced enterprise platform that is scalable, secure and comprehensive. By utilizing Qtrac’s technology, Apollo Instrumentation will leverage its understanding of the local landscape to continue to tailor solutions that drive exponential sales growth of its SaaS technology, empowering digital adoption. 

Apollo’s technology allows for the flow of information in a secure environment, providing for all business needs in one solution: cashless digital transactions, all forms of ticketing and access control, security solutions, tracking, payments, customer registration, vendor onboarding, reporting, smart locker solutions, AI temperature detection, social distancing and contact tracing solutions. Combining these capabilities with Qtrac’s virtual queue management and appointment scheduling systems offers a more robust solution to organizations across a variety of industries, including hospitality.