Panera Bread Uses AI to Monitor Coffee Metrics

Panera Bread is testing an artificial intelligence-powered system is designed to monitor key coffee metrics such as volume, temperature and time data, and combine these with predictive analytics to guarantee a quality cup of coffee and a more efficient team member experience. 

The CookRight Coffee system was developed by Miso Robotics. 

At Panera, the CookRight Coffee system is designed to improve the coffee monitoring process, eliminating the need for manual checks of the coffee urns and providing easy and accurate insights into coffee volume and temperature. This allows Panera associates to brew a new batch at precisely the right time so that coffee stays fresh and hot for Panera guests. CookRight Coffee is supporting Panera’s successful Unlimited Sip Club membership, which allows subscribers to drink unlimited coffee and tea for $8.99/month.

“Panera has a long history of tech innovation in service of meeting the needs of our guests and associates  when they walk through our doors each day,” said George Hanson, SVP and Chief Digital Officer of Panera. “CookRight Coffee is a gamechanger when it comes to convenience and operational efficiency, and we are extremely excited to take our coffee station into the future with Miso Robotics.”

CookRight Coffee is Miso’s newest iteration of their CookRight system and is engineered to evolve as it learns its environment and adds new enhancements over time.

Miso’s AI-driven platform incorporates robotics, machine learning, computer vision and data analytics to power and develop its products, including: Flippy 2, Chipy, CookRight and Sippy.