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Orient-Express Hotels Signs Five-Continent Deal with TravelCLICK

Orient-Express Hotels, a hotel and travel company focused on the luxury end of the leisure market, has signed a global agreement with TravelCLICK to offer an integrated suite of hotel distribution management, market intelligence, and GDS media solutions to its 41 hotels worldwide. As part of the agreement, Orient-Express Hotels can select from a range of TravelCLICK competitive benchmarking reports providing information on pricing and booking performance. At the same time, hotels will have access to TravelCLICK's exclusive online marketing solutions, enabling them to target promotional messages to specific travel agents and Internet consumers when they are booking travel.  

"Our ongoing relationship with TravelCLICK enables us to gain a distinct competitive advantage across our luxury hotels throughout the world," says Shawn K. Jereb, corporate director of revenue management for Orient-Express Hotels. "With TravelCLICK's focused suite of online Internet marketing solutions, we are now better positioned than ever to win room nights through electronic channels.  We are particularly pleased that we are extending the use of RateVIEW to our hotels. No other rate-shopping tool matches its flexibility and insight into our competitors' rates and availability. In fact, we've made RateVIEW reporting a best practice for our hotels worldwide."

With more than 150 industry consultants based in regional markets, TravelCLICK provides Orient-Express with an in-depth understanding of each individual hotel's competitive environment and local market dynamics.  TravelCLICK products used include Hotelligence, FuturePACE, RateVIEW, ChannelDirect, Travel Agent Targeted Advertising, and Travel Agent Preferred Placement.
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