OpenWays Integrates with MICROS OPERA to Offer World Class Guest Services via Mobile Phones

OpenWays, a global developer of mobile'based access'management and guest'service solutions for the hospitality industry, has joined forces with MICROS Systems, Inc, to better respond to the exploding demand by hoteliers for leveraging cell phone technology and its related infrastructure to offer better service to their guests. This alliance allows hotels to offer a continuum of mobile services before, during, and after the stay of a guest.
 
An important aspect of the offering, which will be incorporated into MICROS OPERA's MyStayManager, OPERA PMS and OPERA CRS v5.0.2+, is the ability for guests to check in and out without having to stop at the front desk or at a kiosk upon arrival. Using the principle of
 
Crypto Acoustic Credential (CAC), a guest can securely receive his or her room key via cell phone (any type or brand and using any carrier network worldwide) prior to arriving at the hotel and proceed directly to the room upon arrival and open/unlock the door.
 
The OpenWays integration to MICROS OPERA fills a major gap between global communications and guest services. Delivering the key to the phone was the missing link to all mobile'based check'in/'out solutions until today. Because the OpenWays application is global, extremely simple, user friendly and works with every cell phone in the world today, it is the ideal mobile room key delivery integration partner for MICROS.
 
Delivering keys, data and more
The MICROS OPERA Enterprise Solution (OES) provides technical and operational enterprise software solutions for independent hotels and hotel chains. OES can be deployed in a seamless local, regional, or global environment, thus providing an unparalleled free flow of information. Powered by Oracle, a scalable and robust database engine, this highly effective software for property management and core central systems introduces new concepts of guest service and service delivery, providing accurate, timely information to empower management and staff.
 
Through this integration partnership, MICROS OPERA supports OpenWays' credential dematerialization solution and will be offering it as part of its OPERA offering.
 
Please visit the MICROS Systems Booth No. 2944 and the OpenWays Booth No. 3169 at IH/M&RS.
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