Infographic illustrates how guests are going to be driving needs for tech deployed in hotels including 5G mobile, social networking and transparency with online reviews.
Marriott mobile check-in, in-room entertainment options and social and collaborative website among offerings to appeal to business travel professionals.
J.D. Power Study reveals that guest satisfaction plateaus as perks like free become standard and names hotels ranking highest in guest satisfaction in respective segments.
New partnership provides hotel guests with convenient automated guestroom key-issuing, while maintaining two-way dialogue with property staff during check-in.