October POS Recap: New Partnerships, Security and Mobility Make the Top Headlines
The point-of-sale playing field experienced some major shakeups in October. The month came to a close with news of Heartland’s acquisition of Digital Dining, adding another POS company into its fold. We saw rollouts of disruptive technologies to better serve the next-generation of travelers and diners. In addition, advancements in mobility and EMV solutions were among top newsmakers in the point-of-sale including Uber entering the delivery biz, Aloft Hotels rolling out an emoji room service menu, and Red Robin completing a rollout of tableside tablets.
BREAKING NEWS…
Heartland Acquires Digital Dining, Strengthens Standing in POS Marketplace
Heartland Payment Systems has announced it has acquired privately held Digital Dining, a provider of restaurant point-of-sale (POS) and management systems throughout the United States. The acquisition allows Heartland to help restaurants turn their POS system into a secure commerce center as it collaborates with other operations including payroll, marketing and loyalty programs.
NEXT-GEN ROLLOUTS: RESTUARANTS & HOTELS FOCUS ON MOBILITY & ONLINE ORDERING
Red Robin Gourmet Burgers Completes Rollout of Guest-Facing Tabletop Tablets
Red Robin Gourmet Burgers has partnered with Ziosk to bring tabletop tablets to Red Robin restaurant locations across the United States. The rollout of over 20,000 interactive tabletop tablets to all corporate restaurant locations was completed on October 22, 2015. The company is now focusing on roll-out to remaining franchise restaurants.
Aloft Hotels Debuts Emoji Room Service Menu
Aloft Hotels has launched its TiGi (Text It. Get It.) Emoji Room Service Menu – the world’s first ever emoji-only room service menu. Debuting October 21, at Aloft Manhattan Downtown – Financial District guests are now able to text a single emoji, or a combo of emojis, to order items directly from the front desk. The debut Aloft TiGi Menu features six different kits including The Hangover (vitaminwater, Advil, bananas), The Munchies (Doritos, Snickers, etc.) and The Re:Fresh (toothpaste, razor, etc.).
Uber to Provide On-Demand Delivery
Uber is now offering its on-demand delivery service, UberRUSH to bring a faster-than-ever delivery option to thousands of restaurants that use online and mobile ordering. At the flip of a switch restaurants will be able to tap into a massive network of local delivery drivers and start fulfilling more delivery orders, more efficiently, while at the same time greatly reducing their costs. With help from business platform partners Shopify, Clover, ChowNow, Bigcommerce and BloomNet as well as local on-demand ordering platforms like delivery.com, millions of owners can integrate on-demand delivery into their businesses.
Jefferson Hotel Boosts Efficiency and Guest Service by Streamlining F&B Ops
The Jefferson Hotel in Richmond, Va., has selected the InfoGenesis® POS and InfoGenesis® Flex solutions from Agilysys to streamline food, beverage and retail operations at the historic property, which is a member of Historic Hotels of America and Preferred Hotels & Resorts.
Mobile Payments App Gets Debut in Bay Area Food Scene
Diners in the Bay Area will now be able to use their smartphones to pay their bill at restaurants throughout the region, as Zapper launches its mobile payments app and marketing service at local establishments. Through the free Zapper app, diners scan a QR code on their bill and pay in mere seconds, with the option to split the bill and leave a tip as well. Via the app, users can also locate other nearby restaurants utilizing Zapper and receive promotions and discounts from their favorite restaurants.
HOT NEW TECH FOCUSES ON SECURITY…
SumUp Expands to U.S. with Launch of EMV Card Terminal
SumUp, a European mobile point-of-sale (mPOS) company, launched its mobile payments platform in the United States. SumUp’s proprietary, end-to-end payments platform is a fully-certified EMV mPOS system that covers the entire payment process: card terminals, Android and iOS mobile apps, a payment processing platform and risk and anti-fraud solutions.
EMV Ready Solution Enables SMBs to Use Terminals with Cloud-Based POS
talech Inc., a cloud-based POS solution, has announced a simple, affordable, EMV ready payment and POS solution that works with specific Ingenico Group terminals, can be activated seamlessly through a software download, and does not require customers to change payment processors. Customers using talech's point of sale solution can connect to Ingenico Group's innovative payment terminals to start accepting EMV payments including swipe, chip-and-pin, chip-and-signature, as well as contactless solutions.
Revention Releases Secure EMV Payment Solution
Revention has released a new EMV Secure Payment software solution. The EMV (Europay, MasterCard, Visa) initiative provides a more secure method of processing credit cards with the embedded chip technology. Adopting the new solution will protect merchants from the liability shift of card present chip card transactions.
SpeedLine POS Adds Secure EMV and NFC Payment Options
A new software release from pizza and delivery point of sale developer SpeedLine Solutions adds secure and flexible EMV payment options for restaurants. The new EMV options safeguard restaurants from the transfer of liability for chip card-present credit card fraud. A chip card reader at the point of sale also raises guest confidence that their payments are secure.
Verifone Launches POS Solution to Drive Loyalty and Revenue Growth
Verifone has announced Verifone Engage, the next generation family of payment devices that globally redefines what’s expected of point-of-sale (POS) hardware and software. Verifone Engage is the company’s first-ever, fully-integrated, Linux-based product family, encompassing a complete range of payment solutions for merchants, acquirers, and service providers. It is the result of a new strategy at Verifone to bring unique value to the POS and the consumer experience with intuitive, connected and commerce-enabled solutions.
BREAKING NEWS…
Heartland Acquires Digital Dining, Strengthens Standing in POS Marketplace
Heartland Payment Systems has announced it has acquired privately held Digital Dining, a provider of restaurant point-of-sale (POS) and management systems throughout the United States. The acquisition allows Heartland to help restaurants turn their POS system into a secure commerce center as it collaborates with other operations including payroll, marketing and loyalty programs.
NEXT-GEN ROLLOUTS: RESTUARANTS & HOTELS FOCUS ON MOBILITY & ONLINE ORDERING
Red Robin Gourmet Burgers Completes Rollout of Guest-Facing Tabletop Tablets
Red Robin Gourmet Burgers has partnered with Ziosk to bring tabletop tablets to Red Robin restaurant locations across the United States. The rollout of over 20,000 interactive tabletop tablets to all corporate restaurant locations was completed on October 22, 2015. The company is now focusing on roll-out to remaining franchise restaurants.
Aloft Hotels Debuts Emoji Room Service Menu
Aloft Hotels has launched its TiGi (Text It. Get It.) Emoji Room Service Menu – the world’s first ever emoji-only room service menu. Debuting October 21, at Aloft Manhattan Downtown – Financial District guests are now able to text a single emoji, or a combo of emojis, to order items directly from the front desk. The debut Aloft TiGi Menu features six different kits including The Hangover (vitaminwater, Advil, bananas), The Munchies (Doritos, Snickers, etc.) and The Re:Fresh (toothpaste, razor, etc.).
Uber to Provide On-Demand Delivery
Uber is now offering its on-demand delivery service, UberRUSH to bring a faster-than-ever delivery option to thousands of restaurants that use online and mobile ordering. At the flip of a switch restaurants will be able to tap into a massive network of local delivery drivers and start fulfilling more delivery orders, more efficiently, while at the same time greatly reducing their costs. With help from business platform partners Shopify, Clover, ChowNow, Bigcommerce and BloomNet as well as local on-demand ordering platforms like delivery.com, millions of owners can integrate on-demand delivery into their businesses.
Jefferson Hotel Boosts Efficiency and Guest Service by Streamlining F&B Ops
The Jefferson Hotel in Richmond, Va., has selected the InfoGenesis® POS and InfoGenesis® Flex solutions from Agilysys to streamline food, beverage and retail operations at the historic property, which is a member of Historic Hotels of America and Preferred Hotels & Resorts.
Mobile Payments App Gets Debut in Bay Area Food Scene
Diners in the Bay Area will now be able to use their smartphones to pay their bill at restaurants throughout the region, as Zapper launches its mobile payments app and marketing service at local establishments. Through the free Zapper app, diners scan a QR code on their bill and pay in mere seconds, with the option to split the bill and leave a tip as well. Via the app, users can also locate other nearby restaurants utilizing Zapper and receive promotions and discounts from their favorite restaurants.
HOT NEW TECH FOCUSES ON SECURITY…
SumUp Expands to U.S. with Launch of EMV Card Terminal
SumUp, a European mobile point-of-sale (mPOS) company, launched its mobile payments platform in the United States. SumUp’s proprietary, end-to-end payments platform is a fully-certified EMV mPOS system that covers the entire payment process: card terminals, Android and iOS mobile apps, a payment processing platform and risk and anti-fraud solutions.
EMV Ready Solution Enables SMBs to Use Terminals with Cloud-Based POS
talech Inc., a cloud-based POS solution, has announced a simple, affordable, EMV ready payment and POS solution that works with specific Ingenico Group terminals, can be activated seamlessly through a software download, and does not require customers to change payment processors. Customers using talech's point of sale solution can connect to Ingenico Group's innovative payment terminals to start accepting EMV payments including swipe, chip-and-pin, chip-and-signature, as well as contactless solutions.
Revention Releases Secure EMV Payment Solution
Revention has released a new EMV Secure Payment software solution. The EMV (Europay, MasterCard, Visa) initiative provides a more secure method of processing credit cards with the embedded chip technology. Adopting the new solution will protect merchants from the liability shift of card present chip card transactions.
SpeedLine POS Adds Secure EMV and NFC Payment Options
A new software release from pizza and delivery point of sale developer SpeedLine Solutions adds secure and flexible EMV payment options for restaurants. The new EMV options safeguard restaurants from the transfer of liability for chip card-present credit card fraud. A chip card reader at the point of sale also raises guest confidence that their payments are secure.
Verifone Launches POS Solution to Drive Loyalty and Revenue Growth
Verifone has announced Verifone Engage, the next generation family of payment devices that globally redefines what’s expected of point-of-sale (POS) hardware and software. Verifone Engage is the company’s first-ever, fully-integrated, Linux-based product family, encompassing a complete range of payment solutions for merchants, acquirers, and service providers. It is the result of a new strategy at Verifone to bring unique value to the POS and the consumer experience with intuitive, connected and commerce-enabled solutions.