Nuvola, developers of hotel optimization and guest engagement software, announced their partnership with mobile hotel property management system StayNTouch, A Shiji Group Brand, to introduce a two-way interfaced solution specifically designed to ease and strengthen operational processes for the hospitality industry. The new solution allows Nuvola’s platform and StayNTouch’s PMS to work cohesively as a digital assistant for staff to manage daily tasks and provide guests with better overall service.
The new integration allows hotels to seamlessly migrate reservation data from StayNTouch to Nuvola and vice-versa, leading to benefits that stem from staff task management to the guest experience. When both dynamic cloud-based systems work together, it decreases tedious, manual work and increases staff productivity, enhancing information sharing across both hotel departments and with their guests. The technology developed by Nuvola and StayNTouch is customizable to fit specific property needs – ensuring resorts and hotels of all sizes can benefit from this new offering.
Recognizing that equipping staff with a mobile and consistently easy to use software is the key to elevating the guest experience, and the integrated solution focuses on mobility for staff members. Employees within a hotel can access and edit, in real-time, either system from the convenience of their phone or mobile device – and all information is stored and visible on traditional desktop devices too. Staff can complete and track tasks instantly, providing hoteliers something they can usually never get back—time.
Simple in design and easy to use, the partnership and combined solution between Nuvola + StayNTouch is intuitive and can be up and running across a hotel’s various departments and team members in as little as a few days.