New Apps Enhance Guest Experience & Offer Ultimate Connectivity
AMResorts, provider of sales, marketing and brand management services for ZoËtry Wellness & Spa Resorts, and Secrets, Dreams, Now and Sunscape Resorts & Spas, has announced the launch of its new, interactive Unlimited-Connectivity app. Now available for the company’s most recently opened properties, Secrets Vallarta Bay and Now Amber Puerto Vallarta, the innovative app will be rolled out to all AMResorts brands and resorts by the end of 2012. The free digital application developed by AMResorts and Telmex is accessible for mobile download to iPhone, iPad, iPod Touch, Android and Blackberry phones.
Unlimited-Connectivity allows guests to stay connected and communicate with family and friends back home using the app-to-app calls feature to call local and international (U.S. and Canada) phones and send messages over the hotel’s Wi-Fi network without incurring any international cell phone roaming charges. Guests also can create user profiles using their email, Facebook or Twitter accounts to contact staff directly, tailor personal deal preferences, book spa appointments, reserve excursions and be just a click away from information about dining, amenities, resort activities, local attractions and much more. Users can register the app with their room number, allowing them to instantly view their folio and request hotel services.
The easy-to use, cost-saving app registers as a room extension so guests can send and receive calls throughout the property as if they were in their room.
AMResorts also is introducing a new AMResorts Collection iPad app, an interactive information resource and travel planning tool. A Secrets Brand Collection will be available for download on iTunes. Apps for the company’s other four brands will be accessible by the end of 2012. The iPad app will allow users to input their travel needs and interests and access specific resort recommendations based on their preferences. It is designed to help couples, families and adults plan and book their future vacations with AMResorts, as well as enable agents and planners to quickly identify the property that best fits their client or group function.