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MICROS-Expedia Direct Connection Eliminates Switch Services

MICROS Systems, Inc. announces the debut of a new XML-based direct connection between Expedia and MICROS's "" service, which is powered by the OPERA Reservation System.

This connection is pushed through to any of MICROS's Property Management Systems including OPERA PMS, Fidelio Suite 8 in Europe, Fidelio Version 6, and Fidelio Version 7. Sunstar Hotels in Switzerland is the first customer to deploy this powerful solution.

This solution enables Sunstar Hotels to manage all rates, inventory and availability from its MICROS PMS and to receive reservations directly into its reservation system utilizing The direct connection provides Sunstar Hotels with a single point of rates and inventory management, saving them substantial labor hours required for manual data entry work.

The MICROS and Expedia connection will handle directly contracted net rates. hotels and hotel group partners are now able to manage such room inventory in an automated manner according to their need. This direct connection to Expedia allows hotels to react quickly to changes in demand.

"This flexibility provides ideal conditions to optimize rate management and occupancy levels," states Marc Fries, IT-Director of Sunstar Hotels. "Reservations are downloaded immediately into our PMS without any additional effort required by the hotel staff. The initial results are very successful and we look forward to strengthening the cooperation with Expedia and"

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