NORTHWIND -Maestro PMS, provider of Maestro Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announces new online revenue enhancements for its ResWave Web booking product suite. Maestro ResWave now includes online Dining Table Reservation Management, Guest Experience Customization and multi-property package booking and fulfillment to increase online travel revenue expected by Jupiter Research to top $128 billion by 2011.
ResWave also now enables guests to personalize their stay with Guest Experience Customization functionality. ResWave enables guests to verify availability of spa space, dining reservations, tennis lessons and other activities to confirm their availability before they book a room. Other booking engines force guests to reserve a room before they verify if services are available, but ResWave's shopping cart' format allows guests to immediately verify the services they enjoy are available to personalize their stay experience and add to the property's bottom line.
ResWave goes multi-property.
ResWave is fully integrated with all 20+ modules in Maestro Enterprise Property Management, which allows accurate real-time availability of rooms, spa attendants and treatment space, athletic coaches and dining space across multiple properties. Guests can make reservations from one property's booking engine and enjoy activities across all participating properties with all fees posted to a single folio for greater convenience.
The full Suite of additional ResWave online service capabilities also includes:
Dynamic Package Management
Group Rooming List Management
360 degree Guest Preference Tracking
SMS PDA Communications to Reach Traveling Guests
Revenue manage all guest booking options
All ResWave functionality, including online dynamic package customization, guest dining and event reservations, and group management capabilities are integrated with Maestro's real-time yield management to optimize property income from all revenue channels. Properties experience greater productivity from ResWave because guests can for the first time reserve a wide variety of income producing add-on package and non-package property activities with their room booking without contacting property staff. ResWave compliments NORTHWIND's advanced Web Connection functionality that includes Online Table Reservations, ResEze Web booking engine and Condo-Timeshare Owner Account Access, all designed to deliver optimal guest services and improve efficiency.