Loyalty

Rubio's removes the need for customers to clip coupons or print out promotional emails with the addition of the mobile coupon application, Yowza!!

ResortQuest will implement a wide variety of email marketing initiatives to improve audience targeting and execute next-gener triggered email marketing programs for their customer audience.

Now that the recovery has finally begun, will consumers revert to old spending habits, or is hospitality at the beginning of a new era of consumer thrift? Based on data from its June 2009 loyalty study, COLLOQUY presents its top five loyalty tips for rebuilding after the storm.

U.S. consumer participation in rewards programs may be on the rise, but there is one group that has been a seen a significant jump in loyalty program participation making them a prime target for loyalty marketers during this economy: Millennials.

In need of a targeted strategy to cross-sell and up-sell properties within the Destination Hotels & Resorts collection, the company turned to AIR Marketing to assist in launching a new customer loyalty program, Destination Delivers. Since its debut, the program has garnered a membership of more than 6,500 Destination guests, who have contributed to booking more than 1,360 room nights.

The new certification allows merchants using TransNet to route gift card transactions to TenderCard's SSL Host.

Despite recent hotel budget cuts, J.D. Power and Associates reports that hotel guest satisfaction has improved this year. Drury Inn & Suites, Embassy Suites Hotels, Four Seasons Hotels and Resorts, Hilton Garden Inn, Microtel Inns & Suites and Staybridge Suites rank the highest in customer satisfaction according to an annual survey.

Burger King has redesigned its website in an effort to boost Web traffic with the addition of new features such as a build your own burger application, an updated restaurant locator and more.