Lodging

Restaurants and hotels alike face the difficulties of labor related issues while at the same time trying to satisfy the needs of top tier customers. Several operators share how technology is the key to mitigating these problems.

Property management systems are essential to the operation of any hotel. In this first-ever peer review, HT asked a selection of its readers to informally discuss how their systems meet their unique needs.

The annual Hotel Visionary Awards recognize hotel companies on a basis of innovation, thought leadership, and forward-thinking vision. Peninsula Hotels, Fairmont Hotels & Resorts and MTM Luxury Lodging take top honors in 2008.

William Hill, a UK betting and gaming company, pursues strategic enterprise data protection through the PGP(R) encryption platform.

Eleven Station Casino properties plan to update their guest-response systems with MTech's Internet-based solution. This will consolidate operations of the11 property-based PBX operations to an offsite, centralized Guest Call Center facility.

Sharp's new Point-of-Sale service marries web-enabled data access and tracking.

RedPrairie's new release includes improved receiving, inventory ownership and billing capabilities 3PLs needed to better manage public warehousing.

Management for Leonardo Hotels expect their recent implementation of the RedX Distribution Management System to increase their exposure to full scope of GDS channels and third-party distribution.