Kitchen Operations & Management

During MURTEC 2024, Dog Haus CEO Michael Montagano and Wahoo’s Fish Taco CEO Wing Lam spoke on how they’re leveraging technology to overcome challenges and drive success in the evolving restaurant industry.

On average, 20% of online orders and 31% of order cancellations occur in the hour before the restaurant closes.

Empowering the Future with Innovative Tech Solutions.

We explore the relationship between kitchen display systems and a reliable, integrated, easy to use, and automated back of house — including challenges such as flexibility and barriers to implementation.

CEO Chris Kramolis, who has served in the role since October 2020, will stay on with the Tampa-based company as Chief Development Officer to focus on franchise development and real estate.

Under his stewardship, Murakami took the brand’s iconic cupcake ATMs beyond their brick-and-mortar locations and launched the non-traditional Cupcake ATM business.

El Pollo Loco's Clark Matthews took to the stage at MURTEC Executive Summit to share some of the brand's data and tech hacks that continue to pay off.

Discover the pulse of the restaurant industry at HT’s webinar, October 25th at 11 am ET, as we unveil new research about the challenges and costs that brands face in their pursuit of operational excellence and unit expansion.