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10/15/2014

Johnny Rockets Increases Table Turn Times with Guest-Facing Tablets

Johnny Rockets, a global restaurant chain operating more than 300 locations worldwide, has announced its plans to rollout E la Carte guest-facing tablets. After a three-month pilot testing several competitive solutions, Johnny Rockets saw the best results from the Presto Platform, with better guest satisfaction and engagement ratings to increased table turn times. The Johnny Rockets executive team also selected E la Carte as a technology partner because of Presto’s seamless integration and flexible platform.
 
E la Carte will begin installing the Presto Platform starting in November 2014 to more than 200 locations nationwide in the United States. To respond to the changing technology palates of their guests, and improve the guest experience, Johnny Rockets chose to replace their original tabletop jukeboxes with the Presto tablet. E la Carte offers a flexible platform and worked closely with the Johnny Rockets executive team to provide a modern jukebox solution.
 
A goal for Johnny Rockets was to provide guests with a flexible and simple payment method. The Presto Platform puts control in the guests’ hands, from the way they order food to how they pay their bill. During the pilot, the Johnny Rockets executive team saw an 11.2 percent improvement in table turn time.