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Intelligent Biz

A collection of news, articles and other featured content about Intelligent Biz.

Automating Hospitality

Restaurants and hotels roll out robotics to balance efficiency with customer experience and engagement

Don't Fall Prey to a False Sense of Security

From securing the basics to rethinking IoT and BYOD policies, how hotels must ensure network security

Experts offer advice on how best to leverage this fast advancing tool.

Hospitality operators bring analytics to bear on guest wireless access.

A well-built revenue management system can have a significant impact on a hotel's ability to predict occupancy, and the best room rates for any given period. Executives from Omni, Goodmanagement and Nordic Choice Hotels share their top system criteria.

Heeding analytic best practices yields insights into operations and customers

Efficient kitchens require intelligent resources to streamline operations and improve service

Revenue managers have a decidedly difficult task in deciphering all the data that will lead to the best revpar possible. Modern technology is an invaluable tool in helping make this task less of a guessing game and more of a science. Several top properties' revenue managers talk about the solutions that they utilize to maximize rates and bookings.

Technology providers forge ahead with revenue management systems that allow hoteliers to drill down to the bottom line without sacrificing personal touches.

Transitioning to social CRM offers diverse benefits for restaurants and hotels ranging from deeper insights into guest behavior and preferences to faster feedback.

Carlo's Bakery of the hit TV show "Cake Boss" on TLC debuted MetTel Wi-Fi Analytics, designed to elevate the customer experience with digital behavioral insights.

Carlo's Bakery of the hit TV show "Cake Boss" on TLC debuted MetTel Wi-Fi Analytics, designed to elevate the customer experience with digital behavioral insights.

Businesses in all industries have come to realize that their data in their most valuable asset. In a roundtable with HT, subject matter experts offer insight into how hotels and restaurants can harness that data to gain a competitive edge. The panel talks about how to push for better collaboration, how data can be used to set business strategy, and common misconceptions about data. Input comes from Choice Hotels, Church’s Chicken, Oberweiss Dairy, and Adjuvi Consulting.

Monitoring and responding to customers on social media is key to brand success, and could offer companies detailed data and actionable insights for growth

Executives and consultants offer insights into how to overcome and avoid project management pitfalls.

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