Intelligent Biz

Employee productivity is at an all-time high as hospitality operators have been forced to do more with less over the past few years. Learn how Hyatt, Joe's Real BBQ and Wendy's of South Oregon are leveraging Web-based labor scheduling and communication tools to more effectively manage employees.

A well-built revenue management system can have a significant impact on a hotel's ability to predict occupancy, and the best room rates for any given period. Executives from Omni, Goodmanagement and Nordic Choice Hotels share their top system criteria.

Executives from the Mammoth Mountain Ski Area and the Margaritaville Beach Hotel share how property management system standardization and integration helped their properties to achieve significant returns.

In this exclusive Q&A, Mike Blake, CIO for Hyatt Hotels & Resorts, reveals cloud technology's role in helping streamline communications for its 40,000 "deskless" workers, plus gives insights into the company's overall technology strategy.

From biometrics to advanced forecasting tools, lodging and foodservice operators discuss the top technologies that are helping them to better manage their labor dollars while still meeting employees' needs.

Twitter is taking hospitality e-marketing by storm, yet this social tool is not without its challenges. Get educated on a host of specialized Twitter tools and applications that are designed to help operators to better manage and analyze their social networking efforts.

A quick return on technology investments is more important now than ever. Learn how hospitality operators are leveraging back office solutions to save time, boost efficiency, and save capital.

Menu analysis tools are helping restaurateurs gauge the nutritional value of their menu while keeping inventory control costs in check. Operators discuss the must-have features every operator should look for when considering this solution.