Intelligent Biz

Operators are using the latest business intelligence systems to dig into data and make business decisions that increase the bottom line. The point-of-sale and back-office solutions capture much of this data, and with the right business intelligence (BI) technology to slice and dice it into a usable format, restaurant operators can gain a great deal of insight into the operations of their company.

Revenue managers have a decidedly difficult task in deciphering all the data that will lead to the best revpar possible. Modern technology is an invaluable tool in helping make this task less of a guessing game and more of a science. Several top properties' revenue managers talk about the solutions that they utilize to maximize rates and bookings.

Sifting through the piles of data that pours into companies every day can be overwhelming. The topic of big data has become a hot button topic as operators try to create strategies to deal with it. Industry experts offer their perspectives on how big data can help organizations better understand, predict and respond to trends.

Food safety has become an increasingly large issue in the food service industry. With the passage of the new Food Safety Modernization Act, Congress hopes to shift the focus of regulation from responding to contamination to preventing it. HT covers how technology can complement this new legislation to bring great benefits to restaurant operations.

Mobile apps, wage monitoring and business intelligence tools are changing the way operators manage workforces. From employee portals and performance tracking to mobile timecards and productivity analysis, today's systems are providing more options for operators to manage labor at a much deeper level.

Technology providers forge ahead with revenue management systems that allow hoteliers to drill down to the bottom line without sacrificing personal touches.

Advancements in sales and catering technology are helping hotels to build better pipelines and more efficiently manage RFPs.

HT takes an inside glimpse at the realities of hotel system integration, including vendors' top challenges, cloud computing and much more.