Hyphen Debuts Robotic Makeline for Restaurants

Anna Wolfe
Senior Editor, Restaurants

Hyphen, formerly known as Ono Food Co. announced its plan to launch an Automated Makeline and companion OS.

This platform fulfills digital orders (pick-up, delivery, drive-thru, QR code), manages inventory, and eliminates order issues such as missing ingredients and cross-contamination. The Makeline can produce 350 meals per hour and requires just one staff member.

The Time for Robots? 

Many in the hospitality industry are wondering if robots will help end hospitality’s labor shortage.

“It’s time to start paying attention” to robots and their role in food delivery, said Joe Tenczar, CIO at Sonny's BBQ and Co-Founder Restaurant CIOs, who shared his prognostications during the MURTEC session, What's Next in Universal Solutions for Restaurants?

Hyphen was built by some of the world’s top talent in robotics, foodservice, and food-tech from companies like Apple, Sweetgreen, SpaceX, Tesla, Uber, Instacart, Postmates, and more. Hyphen’s Makelines will deploy across the country this winter.

The first incarnation of Hyphen was a company called Ono Food Co., a robotic food truck with a mission to make healthy and delicious food as affordable and as ubiquitous as fast food.

[Ono Food to Open Mobile Juice Bar Powered by Robotics]

Within months of Ono’s launch, the COVID-19 pandemic forced shelter-in-place, and co-founder and CEO Stephen Klein decided to halt operations, take a step back, and think about what a post-COVID world meant for the restaurant industry. Within months, they decided to pivot the business to focus on an enterprise solution.

Hyphen’s Makelines will deploy in New York City, San Francisco, Los Angeles, Seattle, and Phoenix over the coming months.


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