How HotSchedules Back-Office Solutions Support Billions in Sales

HotSchedules®, provider of a cloud-based intelligent operating platform for restaurants, reported record usage numbers among its 2.8 million user community. Every day across 56 countries, more than 160,000 locations rely on the HotSchedules platform and suite of workforce and back office solutions to engage with their teams, increase revenue and operate their stores with excellence.

In 2017, HotSchedules’ 33,000 customers managed a record number of labor hours, training courses and certifications while generating billions of dollars in sales that were supported through HotSchedules’ back office solutions and partner integrations. Tapping into access to a broad range of data, the company delivered actionable insights that helped managers optimize labor, develop their staff, maintain compliance, control food costs and grow their stores’ revenue.

In 2017, HotSchedules customers:

• Managed 1.8 billion labor hours

• Delivered 6.8 million training courses

• Completed and tracked 1.5 million certifications

• Executed more than 6 billion back office transactions

• Generated nearly $100 billion in sales

The HotSchedules iOS App ranked as the third most downloaded paid app in the Apple iTunes Store for 2017. The HotSchedules Android App, available in the Google Play Store, has been named winner of the first-ever Appealie Award for Android Apps. The company also delivered an enhanced time and attendance module, an updated scheduling interface with a streamlined user experience, as well as tools to help managers and operators navigate complex labor compliance and new predictive scheduling regulations.