hotel ServicePro Delivers Mobile Functionality to Optimize Property Operations
Hotel SystemsPro’s hotel ServicePro web-based asset management solution is now available on the Apple iPad and other mobile devices to optimize property operations from any location.
Hotel SystemsPro is a Web-based enterprise solution that enables hotel companies to increase market share and revenue through improved property and staff performance. Hotel SystemsPro features mobile-enabled task tracking, report monitoring, maintenance alerts, and many other functions on its web-based hotel ServicePro solution. Operators can leverage the mobile capability of smartphones, Evos, iPads, and other devices to improve guest service by automating communication, schedule tracking, and task reporting. Additionally, hotel ServicePro users can utilize the iPad and other devices to develop, standardize, and monitor guest requests, safety requirements, and preventive and equipment management to simplify all areas of their operations.
hotel ServicePro enables property owners and staff to:
- Create customer service score checklists to improve guest satisfaction;
- Track maintenance reminders and warranty contracts to improve asset management;
- Execute other hotel ServicePro management processes that optimize property efficiency. This includes a CapEx feature that organizes future expenditures for hotel improvements and renovations; it also tracks ownership approval for these investments.
The Hilton Garden Inn Chattanooga Downtown has already recognized the advantages of mobile technology and is equipping its owners with iPads. “The iPad enables me to take hotel ServicePro to a new level,” says Kevin Boudreaux, general manager of the Hilton Garden Inn Chattanooga Downtown. “The larger iPad screen allows the full use of web tools for work orders, guest requests, and inspections. hotel SystemsPro’s team also helped us create a 1,000-point room inspection check list geared to Hilton Garden Inn standards.”
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