HD-IPTV and IP Telephony Technologies Converge to Provide Ultimate In-Room Guest Service

BNS, Asia's leading IPTV technology and content solutions provider, and Mitel Networks Asia Pacific, a leading provider of unified communications solutions, have partnered to integrate HD-IPTV and IP Telephony solutions to provide advanced in-room guest services to the hospitality industry.

The partnership leverages BNS' and Mitel's expertise with state of the art hospitality technology solutions to provide hotel guests with an integrated one-touch service for both in-room entertainment and telephony that are delivered over a common IP infrastructure.

Viewing and ordering hotel services made easy
Using Mitel's 5360 IP phone's color LCD touch screen panel, hotel guests are able to navigate and select any hospitality and HD infotainment service from BNS' RoomWise in-room IPTV system, which makes viewing and ordering hotel services easy, intuitive and immediate and does away with bulky and hard to update guest service compendium.

Integrating the two services also gives a new life to Mitel's IP PBX system as it enables guests to use their remote control to activate their in-room IP phone to make a call.

By putting all major service descriptions on the HDTV, it will enhance overall hospitality experience, and encourage more consumption of hotel services as it puts hotel guests just one touch away from speaking to hotel staff about ordering or finding out more about the item that caught their eyes on the TV screen.

BNS' HD-IPTV in-room entertainment solution RoomWise is based on genuine carrier class IPTV designs to ensure highest reliability and robustness. It delivers HD-quality resolution, is based on open standard and seamlessly integrates with existing Property Management Systems (PMS). RoomWise uses Native Video Turnaround (NVT) technology designed to retain the maximum broadcast video quality from the original video source for both SD and HD content.

Mitel is a long-established and proven provider of hospitality-specific communications worldwide with hospitality customers in Asia Pacific, US, Canada, UK, Middle East, Caribbean and Latin America. In the U.S. alone, Mitel is an approved manufacturer for many of the Top 10 hotel companies who account for the majority of guest rooms. Mitel's IP-PBX and IP-based applications enable hoteliers to implement IP solutions at their own pace with a complete line of feature-rich, IP desktop phones, consoles and peripherals lowers operating costs while making it easy for hotel staff to provide professional level service to guests.
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