Harri Launches Messaging Platform to Support Displaced Employees

Anna Wolfe
Senior Editor, Restaurants

Workforce management software Harri launches Carri, a personalized communication platform that enables hotels and restaurants to directly engage their displaced team members. Positioned as a response system, Carri acts as a conduit between an organization and both their active and laid-off team members, offering information and assistance.

Carri is an AI-powered, agile communication framework capable of delivering personalized SMS messages answering employee's most pressing questions, broadcasting communications and maintaining a connection with team members ahead of eventual return. Businesses can leverage pre-built FAQs, centralize and respond to unique questions and ensure that meaningful engagement can take place.

The Carri platform empowers hospitality brands to 

  • To engage team members with pre-built FAQs
  • Centralize and respond to unique questions and commentary
  • Seamlessly broadcast messages
  • Track meaningful engagement

Lou Sposato, Sr. Director of Human Resources from First Watch Restaurants was one of the first to use Carri.

“During these unprecedented times, our concern remains with our furloughed team members. All of our restaurants are restricted from providing dine in experiences and have been forced to close as a result. While we wait for the outcome of this uncertain period, we remain committed to the future together and look forward to the time when we resume normal operations and continue the growth of First Watch, with our valued team members. Until that time, it is our goal to remain connected and Carri has been an invaluable technology."

If interested in participating or learning more, please email [email protected] or visit https://harri.com/carri-rapid-response. To experience Carri in action, text UNITE to 863.722.2774

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