InterContinental Hotels Group pilots a new solution at two of its properties that gives guests the option to use their personal cell phone as a mobile room key.
As a Certified Partner, Northwind will have access to exclusive resources and technical assistance from Microsoft that are expected to enrich Maestro's solutions.
The Red Rock Casino, Resort and Spa is able to field up to 400 calls and 200 in-person daily requests at the concierge desk, and has transformed its bell and front desk staff efficiency with the use of GoConcierge.
Rodd Hotels and Resorts and YMCA of The Rockies expect to centralize operations, increase guest service, and boost staff productivity for 11 properties with the implementation of the Maestro Multi-Property Enterprise system.
A mixed marketing campaign that aligns electronic initiatives with front-line employees may be the right combination needed to better engage customers. Auntie Anne's chief marketing officer explains why.
Hospitality Technology offers its annual roundup of the latest property management system releases and upgrades. Cloud computing, iPhone and iPod touch applications and web-based training are just some of the newest vendor offerings.
QSR Automations will showcase two online solutions that enable guests to enter the wait list or make a reservation via the Internet or their iPhone at the Nation's Restaurant News Multi-Unit Foodservice Operators Conference.
