Front-of-House

Lucille's Smokehouse Bar-B-Que adds QSR's ConnectSmart Hostess, Reservations, WebAhead, and WebReserve to enhance its front-of-house service and provide guests with more reservation booking options.

The new offerings feature hosted Windows desktops, email, websites, phone systems, back-up, security, 24/7 support and more for a completely outsourced IT solution.

The San Francisco Soup Company's selection of MonkeyCatering will enable reliable online ordering and detailed production management to support the restaurant's expanding catering and delivery business.

Primland Resort will integrate all aspects of its resort, including its spa, golf operations with PAR's management solution.

Lonrho Hotels will standardize its property management automation on NORTHWIND's Maestro Multi-Property Management Suite for four properties in 2009 beginning with the Grand Karavia.

The Seven Stars Resort is able to dedicate more time to customizing guests' experiences instead of filling our paperwork thanks to the recent installation of a concierge assistant.

Carolina Wings and Rib House restaurant chain expects to maximize revenues, reduce costs and increase customer service through the recent installation of 1TouchSoftware's suite of real-time restaurant front, back and above house software solutions.

Vienna's InterContinental Wien is using GoConcierge Web-based system to track guest requests and enhance the guest experience.