Fazoli's Offers Franchises Turnkey Tools for Delivery, Takeout and Catering

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Fazoli's Offers Franchises Turnkey Tools for Delivery, Takeout and Catering

07/13/2016
Fazoli’s, America’s largest fast-casual Italian chain, announced its partnership with The Catering Institute and MonkeyMedia Software for off-premise sales strategy, education and software services. All company locations will have implemented The Catering Institute’s business strategies of the 5 Pillars of Successful Restaurant Catering along with a new software solution that will help restaurants grow sales and increase profits through takeout, delivery and catering. By this fall, all franchise locations offering online catering services will have implemented the software.
 
“Our Fazoli’s franchised restaurants are currently experiencing three times the growth rate of the industry average,” said Carl Howard, president and chief executive officer of Fazoli’s. “As we continue to experience tremendous momentum in 2016, we know its imperative to keep our franchisees armed with the latest technology.”
 
The Catering Institute and MonkeyMedia Software provide turnkey catering strategy, education and software solutions to multi-unit restaurant operators looking to invest and grow their off-premise operations. As part of the agreement, The Catering Institute team is working with Fazoli's leadership on the company's strategic alignment for takeout, delivery and catering.
 
Fazoli's has also implemented MONKEY as the leading technology tool to support its existing strategic efforts and has started to launch the software throughout the chain. MONKEY is a comprehensive web-based solution for takeout, delivery and catering channels and includes:
 
Online / Mobile-Web / Phone-In (Call/Support Center) ordering for Takeout, Delivery, and Catering
Enterprise Order Management
Electronic coordination and acceptance of catering orders
Customer Relation Management
Customer Case Management
Management of Accounting Transactions
Delivery Management Tools
Catering Production Management
MonkeyLeadTracker - Sales Team and Lead Management
MonkeySee Data Service
Enterprise and Local Reporting
Credit Card Payment Gateway Interface via Plug n Pay
POS Integration 
 
Fazoli’s strong performance, combined with an industry-leading new franchisee incentive program, continues to drive the brand’s expansion. With plans to open 12 new restaurants this year, Fazoli’s also recently opened in Montgomery, Alabama and Macon, Georgia, where the company set an all-time sale record for an opening week. The company is targeting new franchise development in markets including Atlanta, Cincinnati, Dallas, Detroit, Knoxville, Phoenix, Pittsburgh and several other markets to grow and further catapult the brand’s development nationwide.