Fast Casual Dining

Macaroni Grill has enlisted Avero Single Server Mentoring to improve server performance and the overall customer experience.

Chris Rahder, manager of non-traditional business development for Sizzler, will detail the technology that is driving food trucks at the 17th Annual Multi-Unit Restaurant Technology Conference.

A recent report stating that Google Wallet's digital security system can be breached with an app that reveals PINs has stirred up concerns about the technology's overall security.

The hospitality industry's most-wanted technologies in 2012 are those that provide mobile capabilities, cloud-based apps, and/or security solutions.With more companies than ever before willing to invest in these latest innovations, the vendor community is challenged to produce viable and affordable solutions.

The latest tap monitoring and mobile payment options help restaurants reduce loss at the tap, and can actually improve customer relationships. But, one question may be on the minds of guests and workers alike,"Will the new technology interfere with the restaurant's atmosphere?"

The Smokehouse, a casual restaurant in Ann Arbor, MI, was losing money due to an inefficient POS. With a custom-designed POS, the establishment was able to stop overpaying taxes and saw a boost in its customer loyalty program.

With hospitality insiders spending more resources on social media branding, it's important to have specific goals, responsibilities and a definitive voice in order to yield lasting results.

MasterCard has announced its forward-looking plan to enable the latest capabilities in electronic payments and security.