Romano's Macaroni Grill Increases Average Check with Avero
Romano’s Macaroni Grill will roll out Avero Single Server Mentoring across all 181 of Macaroni Grill’s company-owned restaurants in the United States. Based on the results of an eight-restaurant pilot, Macaroni Grill anticipates the partnership will increase restaurant average check by 1 percent.
Avero Single Server Mentoring evaluates restaurants’ sales data to identify the servers with the largest lost sales opportunities. The program indentifies servers’ individual areas of opportunity to improve and sends restaurant managers recommended action steps for each server in the program. Certified Avero Trainers review progress with restaurant managers bi-weekly and employ an industry-tested curriculum to help managers become more effective mentors.