Fast Casual Dining

QSRs turn to technology to improve speed and quality

Pizza chains use point-of-sale systems for more than just completing orders

A point-of-sale system represents a huge investment for many companies, yet most fail to use even a fraction of the systems' capabilities. That relegates POS squarely to the expense category, when full use of the software and hardware they've bought can make POS a revenue-generator.

Your guests may be ready for self-service, but are you? According to Self-Service Takes Off, the Hospitality Industry Self-Service Technology Study (the study can be accessed and downloaded at htmagazine.com), consumers interest in self-service options at quick-service restaurants is growing, even as interest lags among restaurateurs.

Wireless point of sale pushes into uncharted territories

Trends in the restaurant industry reveal a growing consumer demand for take-out/to-go options from casual dining and fast-food establishments; a market that accounted for 58 percent of total restaurant traffic in 2001, according to the National Restaurant Association. From wireless networks to online ordering, technology continues to play a critical role in meeting customer expectations for greater efficiency and speed.