Family Casual Dining

Astrid Isaacs Rejoins Bloomin’ Brands as Chief Technology Officer
This industry veteran served in several leadership roles during her five-year tenure with the company, including Vice President of Restaurant Technology. She also served as Vice President of Digital and Consumer Technology at Subway.
TGI Fridays to Open 300 Ghost Kitchens Over 5 Years
The partnership between TGI Fridays and REEF will give the restaurant brand access to new unserved city areas. Nearly half of the 300 TGI Fridays delivery restaurants will be in international markets.

Black Bear Diner Debuts New Design to Accommodate Off-Premises Sales

These enhancements are intended to streamline operational efficiencies and open additional space for team members and guests in the main dining area.
Buffalo Wings & Rings Exports Off-Prem Prototype to Mexico

The first of three co-owned Mexico locations will open in October.
Study Reveals Impact of Digital-First Food Ordering on QSRs, Casual Restaurants

Winning brands are embracing a digital-first economy: 67% of an average restaurant’s sales are now ordered and consumed off premises.
P.F. Chang's Transcends Language Barriers with QR Codes

Remodeled Honolulu flagship is the first to use QR menus in multiple languages.
Ruth's Chris Mission Possible: to Know the Guests

CEO: “The future of Ruth's Chris will be driven by better understanding our guests and the use of technology to improve their brand experience.”
HT Talk Podcast: Revisiting Jon Taffer's Restaurant of the Future

Once again, HT caught up with Jon Taffer, star of the hit TV series Bar Rescue, to talk about his restaurant concept, Taffer’s Tavern, and its impressive use of technology.
HT Talk Podcast: Smokey Bones' Digital Transformation

Smokey Bones' Chief Digital and Technology Officer Brian Wallunas shares how Smokey Bones' digital transformation powered their off-prem pivot and what's next.
How Cunningham Restaurant Group Leverages Customer Feedback

This restaurant group with 15 different concepts and 34 locations has streamlined how it tracks and responds to customer reviews and manages its SEO.

Astrid Isaacs Rejoins Bloomin’ Brands as Chief Technology Officer

TGI Fridays to Open 300 Ghost Kitchens Over 5 Years

Black Bear Diner Debuts New Design to Accommodate Off-Premises Sales

Buffalo Wings & Rings Exports Off-Prem Prototype to Mexico

Study Reveals Impact of Digital-First Food Ordering on QSRs, Casual Restaurants

P.F. Chang's Transcends Language Barriers with QR Codes

Ruth's Chris Mission Possible: to Know the Guests

HT Talk Podcast: Revisiting Jon Taffer's Restaurant of the Future

HT Talk Podcast: Smokey Bones' Digital Transformation

How Cunningham Restaurant Group Leverages Customer Feedback