Dunn Brothers Coffee Changes POS  

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80-store coffee chain switches over to Qu’s scalable platform.

Dunn Brothers Coffee Changes POS  


With 80 locations across 8 states, Dunn Brothers Coffee has chosen Qu, formerly Gusto POS, to replace Dunn Brothers Coffee’s current POS system at all locations. This partnership reflects Qu’s continued expansion in the enterprise coffee segment, validating its ability to handle very high volumes of transactions at peak hours.

Qu’s API-first architecture enables an easy transition away from legacy POS systems and meets the growing need for a modern solution offering the flexibility to better accommodate ever-changing guest preferences and restaurant technology.

Qu is the platform we believe will future-proof our brand from a technology perspective,” said Kim Plahn, President of Dunn Brothers Coffee. “We were attracted to its ease of use and its ability to unlock deeper integrations with our existing partners and potential future partners. Best of all, Qu’s exclusive focus on enterprise restaurant chains gives us confidence it can scale up as we grow.”

In addition to its API-first architecture, Qu delivers an omni-channel ordering solution that enables order taking anywhere, anytime; a modern, gesture-based, conversational ordering design that delights staff and increases order accuracy; a cloud-deployed, but not cloud-dependent, architecture that keeps working even when the internet or cloud goes down; a rugged hardware platform that has been restaurant proven for decades; a virtual store-grouping model that eases enterprise management, and the ability for clients to choose their payment processor.

Dunn Brothers Coffee has had success leveraging best-in-class partners for loyalty, web ordering and other restaurant operations to deliver a modern guest experience. To complement their existing partner base, they were seeking a point of sale platform that is faster, nimbler, and more flexible than their current legacy system.