DoorDash to be Wendy's Exclusive Delivery Partner
Starting Dec. 1, Wendy's and DoorDash are partnering to bring the QSR's menu to customers' doors. Wendy's is partnering exclusively* with DoorDash, the technology company that connects customers with local businesses through door-to-door delivery. With delivery from Wendy's serving 48 major markets nationwide and growing, Wendy's said its customers can get their fix just about anywhere, anytime.
"Rolling out delivery has quickly progressed, along with demand for convenience and delivery trends," said Liz Geraghty, Wendy's Vice President of Customer Activation. "And there's no better partner for Wendy's than DoorDash – one of the fastest growing delivery platforms and one with a reputation for maintaining food quality and high customer satisfaction – both top priorities for us. Whether fans order straight to their door or via Wendy's drive thru, we want the Dave's Single to be hot and juicy every time."
Dashers, who deliver on DoorDash, use thermal bags to keep food hot or cold. DoorDash also limits the radius a customer can order from a Wendy's restaurant to ensure food stays fresh and deliveries are as fast and efficient as possible.
Wendy's and DoorDash piloted a partnership earlier this year in Columbus, Ohio, and Dallas across 135 restaurants, which resulted in highly rated customer satisfaction scores. While Wendy's staples – the Baconator and Frosty – proved to be popular menu items during the test, fans will be able to choose from a variety of menu items.
*Exclusive in the U.S. markets DoorDash serves