The latest updates to the Five9 platform help companies create fluid experiences across digital and voice channels and unlock more value from their contact center data.
The Kenya-based hotel group has chosen Cendyn’s streamlined technology and services ecosystem to enhance the guest experience and drive revenue across their hotel collection.
Brightloom is forging strategic partnerships and scaling the CGP platform to help restaurants acquire, engage and retain their customers more efficiently and effectively.
IHG uses Demand360, Agency360, and RevenueStrategy360 across its portfolio to help both corporate colleagues and hoteliers gain market insights to drive demand and revenue.
Insights are specific to the minute and to the ounce, making it possible to determine where losses and waste occur and if the losses are related to inventory management processes and equipment or human error.