Data & Analytics

3 Areas Where AI Can Improve CX
While the fundamentals of the hospitality business haven’t changed, the smart use of technology to improve customer experience is increasingly critical for both brand loyalty and operational efficiency.
Amadeus and Key Data Announce Business Intelligence Partnership
The combination of forward-looking market insights will produce the industry’s most accurate view of worldwide air, hotel, and alternative accommodations bookings.

Knowland Closes Recovery Data Reporting as Monthly Meeting Volume Exceeds 2019 for Second Month in a Row with December Reaching 103.1 Percent of Pre-Pandemic Events

Data insights leader established as the preeminent source of analytics and insights for meetings and events with unmatched recovery reporting for more than two years
Krystal Designs New Prototype with Off-Prem Dining in Mind

On the eve of opening its new prototype, HT caught up with Casey Terrell, Chief Marketing Officer at Krystal.
3 Trends that Will Impact Forecasting in 2023

Hoteliers will want to keep an eye on what their data tells them when it comes to length of stay, booking windows and group/event business.
HT Talks Tech: Zaxby's Chief Digital and Technology Officer Mike Nettles

"With all this rich data regarding guest behaviors and preferences, we can further tune our innovation cycles to take advantage of emerging trends in near real-time."
Pyramid Global Hospitality Extends Data Analytics Partnership with Knowland

Partnership increases the number of properties using the Knowland Platform and endorses the group sales solution across Pyramid Global portfolio hotels.
Succeeding Together: Why Your Hotel’s Technology Integrations are Helping – Or Hindering – Your Hotel’s Ability to Compete

The best way to remain competitive today is through reliable partnerships with trusted technology companies who share your property’s common goals.
RateGain Enters into an Agreement to Acquire Adara

The acquisition will help organizations access the most-comprehensive travel-intent, pricing and inventory data to achieve higher ROI.
Sandpiper Hospitality Partners with ProfitSword to Offer Its Hotels Dynamic Business Intelligence Capabilities

Each of Sandpiper Hospitality’s 60 managed properties nationwide will have access to ProfitSword’s suite of advanced budgeting and performance forecasting tools.

3 Areas Where AI Can Improve CX

Amadeus and Key Data Announce Business Intelligence Partnership

Knowland Closes Recovery Data Reporting as Monthly Meeting Volume Exceeds 2019 for Second Month in a Row with December Reaching 103.1 Percent of Pre-Pandemic Events

Krystal Designs New Prototype with Off-Prem Dining in Mind

3 Trends that Will Impact Forecasting in 2023

HT Talks Tech: Zaxby's Chief Digital and Technology Officer Mike Nettles

Pyramid Global Hospitality Extends Data Analytics Partnership with Knowland

Succeeding Together: Why Your Hotel’s Technology Integrations are Helping – Or Hindering – Your Hotel’s Ability to Compete

RateGain Enters into an Agreement to Acquire Adara

Sandpiper Hospitality Partners with ProfitSword to Offer Its Hotels Dynamic Business Intelligence Capabilities