Customer Relationship Management (CRM)

Same-day online guest experience feedback through Maestro system improves property services and loyalty.

Interactive digital entertainment network provides a turnkey promotion for restaurants providing players with interactive experience and free movie tickets.

Teaming with Yext, Denny's sees 162% lift in search impressions in first year.

How to use performance support systems to manage change while supporting staff.  Sponsored.

Dynamic platform transforms online and mobile journey for guests with custom-built customer relationship platform.

Updated mobile loyalty app by Relevant Mobile allows Rita's Italian Ice guests to earn customized rewards, improving guest experience across 600+ locations.

SiteMinder and Revinate study reveals that hoteliers see overcoming challenges of fast-paced online environment as priority.

Gamified applications can help to cut through the competition and align the motivation of the employees and the interest levels of consumers to derive the desired actions and results from them.