Customer Relationship Management (CRM)

eatsa Rebrands as Brightloom & will incorporate components of Starbucks’ mobile, loyalty and engagement technology to create end-to-end seamless platform for restaurants

In the second installment of this two-part series, hotel executives from brands such as Red Roof, G6 Hospitality, Choice Hotels, Jupiter Hotel and MEININGER Hotels discuss three more steps for improving direct booking.

Service provides 24/7 social media reputation & crisis management for hotels and resorts covering Facebook, Instagram and Twitter.

Robust connectivity will not only power future-ready experience, but it will set the pace and the bar for technology leaders.

Demands of takeout and delivery present challenges and yield solutions for restaurants to leverage the benefits of omni-channel digital strategies

Choice Hotels International, IHG, Hyatt, and The Cosmopolitan of Las Vegas make up this year’s Hotel Visionary Award winners.

The PMS + CRM connection enables hoteliers to drive revenue and build better relationships through email marketing, guest CRM and upsells.

NextGuest Digital provides hoteliers with web design and digital marketing; Parent company NextGuest expands to include innovations lab and strategic consulting.