Customer Experience/Service

And 67% consider being called frugal a compliment, while skimping on a tip is considered "cheap," according to survey findings from Slickdeals.

The Italian food QSR noted a 65% increase in drive-thru sales, 410% increase in online ordering and 200% increase in delivery orders.

Enhanced gameplay experience allows players to launch challenges and game boosters from a virtual Las Vegas Boulevard.

Capturing and owning your guest's data will help keep guest, staff safe and ultimately drive profitability via enhanced guest experiences.

Contactless options combined with new menu items lure in new customers. Plus, DD Perks active loyalty enrollment increased nearly 110% year-over-year in Q2.

Oracle study highlights consumer views on restaurants during COVID-19 and what brands should expect in terms of take-out and dine-in experiences.

On August 17, Farmer Boys' mobile app users will enjoy a revamped app interface that is easier to navigate, as well as the ability to earn rewards faster and more flexibility to choose rewards.

Casino selects Agilysys rGuest Express to reduce lines at the front desk and meet guest demands for a contactless user experience.