Customer Experience/Service

Now's the time to research new technology and procure hypoallergenic, food-safe products that provide healthcare-grade disinfection to protect your guests and staff.

API-first solution will reduce owners’ labor costs while elevating the guest experience in hotel, multifamily and other real estate verticals.

The new guest experience means interacting with hotels via a device in the palm of your hand both for safety and for convenience.

Travelers’ needs have evolved rapidly. With a multitude of innovative tech available to hoteliers, we’re taking a look at what the new guest experience could be.

Excellent communication is a vital part of the hotel guest experience and technology is making this easier than ever for international travelers.

The CX and engagement platform helps hospitality companies get direct feedback from customers.

Crestline Hotels & Resorts Ranks Highest in Guest Satisfaction among Large Third-Party Hotel Management Companies

Tool provides consumers with translation in 20 languages and 42 dialects.